Benchmarking: Desktop Support Management

Desktop Support Management Benchmarking Association

The Desktop Support Management Benchmarking Association (DSMBA™) is currently a free association. DSMBA™ conducts benchmarking studies on a consortium basis to identify best practices that can be used to improve the overall operations of association members.

To identify "Best in Class" desktop support management processes, which, when implemented, will lead member companies to exceptional performance.